Cookies
This page explains how Jackpot Casino uses cookies and similar technologies when you visit jackpotcasinoau.com. It also covers what personal data we collect, why we need it, and how you can control your privacy settings.
What Are Cookies?
Cookies are small text files stored on your device when you visit a website. They help the site remember your actions and preferences over time. Jackpot Casino uses cookies to make sure the site works properly, improve your experience, and meet legal obligations.
Types of Cookies We Use
We use three main types of cookies:
Essential cookies. These are necessary for the website to function. They let you log in, move money securely, and play games. You cannot turn these off if you want to use the site.
Analytics cookies. These help us understand how visitors use our site. We learn which pages are popular, where people drop off, and whether features work as expected. This data is anonymous and aggregated. You can block these cookies through your browser settings.
Marketing cookies. These track your online activity so we can show you ads that might interest you, both on our site and elsewhere. You must give clear consent before we place these cookies. You can withdraw consent at any time.
You can manage your cookie preferences by adjusting your browser settings or using the cookie banner that appears when you first visit the site.
Why We Collect Personal Data
Jackpot Casino collects different kinds of information to run a safe, fair, and legal service.
We collect identity details like your name, date of birth, and address to confirm you are over 18 and eligible to play. Contact information such as your email and phone number lets us communicate with you about your account. Payment data is needed to process deposits and withdrawals securely. Technical information, like your IP address, device type, and browsing behaviour, helps us detect fraud, prevent underage access, and improve site performance.
We only collect what we need. Data is never sold to third parties.
Legal Basis for Processing
We process your data because it is required by law, necessary to provide our services, or based on your consent. For example, identity verification is mandatory under anti-money laundering rules. Marketing cookies require your permission, which you can change anytime.
Who We Share Data With
Your information may be shared with payment processors to handle transactions, identity verification partners to check your documents, and state or territory gaming regulators if required by law. All partners must follow strict data protection standards.
How Long We Keep Your Data
We keep personal records for as long as your account is active and for up to seven years after closure. This period meets legal and regulatory requirements, including those related to financial crime prevention and dispute resolution.
Your Privacy Rights
You have the right to access, correct, or delete your personal data. You can also request a copy of your data in a portable format, object to certain processing activities, or ask us to restrict how we use your information. To exercise any of these rights, contact our data protection team through the details in our Privacy Policy.
Security Measures
All data sent between your device and our servers is encrypted. Access to personal information is limited to staff who need it for their role. Regular security checks help protect against unauthorised access or breaches.
Responsible Gambling Tools
Gambling should always be entertainment, not a way to make money. If you feel it’s becoming a problem, tools are available to help you stay in control.
You can set deposit limits, loss limits, or session time limits directly in your account settings. Reality checks remind you how long you’ve been playing. Cooling-off periods pause your account for a short time, while self-exclusion locks it for a longer period. Limits take effect immediately. Requests to increase limits are delayed by 24 hours to give you time to reconsider.
Warning signs include chasing losses, lying about gambling, or using money meant for bills. If this sounds familiar, free and confidential support is available from Gambler’s Help.
Account Rules and Fair Play
Only one account per person is allowed. You must be 18 or older and physically located in a permitted area to register. Identity and address verification is required before your first withdrawal.
Bonuses come with terms: wagering requirements, game eligibility, expiry dates, and conversion caps. Trying to abuse bonus offers will void them.
Dormant accounts may be closed after 24 months of inactivity. Using bots, colluding with other players, or making fraudulent chargebacks breaks our rules and can lead to account closure.
If you have a complaint, contact our support team first. If unresolved, you can escalate it to your state or territory gaming regulator.
Changes to This Policy
We may update this Cookies page to reflect changes in technology, law, or our practices. The updated version will appear on this page with a new effective date. Continued use of the site means you accept the changes.